DESIGN POLICIES

Designing Revisions Policy

This policy applies to the Revisions portion of designing with MilkWagon Whatcha Ma Call It's.

Each personalized or customized product is allotted two revisions per listing purchased. If a product requires more than two revisions, the Additional Revision Fee is required to continue with the designing process, which I will bill out in an invoice to the e-mail you provide.

If the client elects to not pay the Additional Fee within 5 days of a second proof, the product will be produced from the most recent proof that was sent.

To avoid an Additional Revision Fee, please ensure when placing your order that all design ideas are described in as much detail as possible. If there are questions regarding an order before it is placed, please get in touch via the Contact Us page.

Commissioned Painting Policy

This policy applies to the Painting section of MilkWagon Whatcha Ma Call It's.

Deposits on commissioned pieces are non-refundable. 

Once your deposit or payment is received, I will be in contact with you via the e-mail you provide to discuss your project. You will then receive an invoice for the remainder of the project, if only the deposit was made, within 3-5 business days. The invoice must be paid before I begin any work. This includes the proof. 

Clients are welcome to provide their own items (milk cans, windows, etc.) for a commission. The client is responsible for shipping or delivering the item to me. Please note that I replace all glass on windows.

Commissions are completed in the order they are received. If you have questions about a completion time frame, please get in touch via the Contact Us page. 

Time frames provided are subject to change.